1. Processing Time

Production begins after payment confirmation. Processing times may vary depending on the product and order volume.

2. Shipping Time

Once production is completed, orders are shipped to the address provided during checkout. Estimated delivery times may vary depending on destination and courier service.

3. Shipping Costs

For orders with a total value of over €100, we offer free shipping automatically at checkout.

For orders with a total value of €100 or less, shipping charges will be calculated and displayed during checkout based on the delivery address and selected shipping method.

4. Delivery Delays

While we always aim to deliver on time, delays may occasionally occur due to courier services, weather conditions, holidays, or other circumstances beyond our control.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

6. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible with photos of the packaging and product so we can investigate and assist you.

7. Contact

For any shipping questions, please contact us at: ComfyWearBrand@gmail.com