FAQ

1. Can I return or exchange products?

Yes. You can return or exchange products within 15 days of delivery, provided the items are unused, in original condition, and in their original packaging.

2. How long does delivery take?

Delivery times depend on your location and the courier service selected at checkout. Estimated delivery times will be shown during the order process.

3. Do you offer free shipping?

Yes, we offer free shipping on orders over €100. Orders of €100 or less will have shipping costs calculated at checkout.

4. Can I cancel or change my order?

Orders can only be changed or cancelled if they have not yet been shipped. Please contact us as soon as possible if you need to make changes.

5. What if I receive a damaged or wrong item?

If your order arrives damaged or incorrect, please contact us within 15 days of delivery with your order number and photos of the issue. We will arrange a replacement or refund where applicable.

6. How can I contact customer support?

You can contact us anytime at: ComfyWearBrand@gmail.com